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How Trove Makes Resale Program Onboarding Fast and Easy

By Samantha Dersarkissian
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How Trove Makes Resale Program Onboarding Fast and Easy

3 MINS READ

Launch Your Resale Program in 4-8 Weeks with Trove

In today’s fast-paced and competitive commerce world, small and medium-sized businesses (SMBs) are constantly seeking innovative ways to engage customers and promote sustainability. Trove’s resale technology offers an efficient and seamless solution for brands to implement a resale program, requiring minimal resources and time. Trove’s onboarding process is designed to be quick, efficient, and hassle-free. Launch your branded resale program in 4-8 weeks. 

The process begins with a comprehensive kickoff meeting where Trove’s team collaborates with your team to understand your specific needs and goals. A tailored solution is designed to fit your brand’s unique requirements, ensuring seamless integration with existing systems. 

Trove handles all the heavy lifting, from setting up the necessary operations, to configuring backend systems, and providing you with data to manage and grow the program. Trove also sets up and hosts your resale and trade-in sites, minimizing the effort required from your design and IT teams. User Acceptance Testing (UAT) and a soft launch are conducted to ensure everything works as expected, with Trove managing the troubleshooting and adjustments. 

The main items needed from your team during onboarding are a product catalog from the last 12-18 months, a selection of branded creative assets from your existing library, and involvement in PR and marketing activities. 

Finally, Trove supports the full launch of your resale program, providing ongoing support and assisting with marketing plans and PR execution. Our experienced partnerships team helps you grow the program using our proven best practices as the market leader in branded resale

What to Expect with Trove’s Partnership?

Minimal Resource Requirements

Trove’s technology is designed to be low-lift, requiring minimal resources from your team. This allows your brand to focus on storytelling and communicating the resale impact of your brand across marketing channels while Trove handles the backend processes to deliver great customer experiences.

Fast Onboarding

Launch a branded resale program in 4-8 weeks. Trove enables you to launch a resale program quickly and easily so you can reap the sustainability, customer acquisition, and retention benefits that our partners have seen. Check out our brand partner sites such as Filson Unfailing and Cotopaxi Mas Vida who both launched in under 8 weeks. 

Seamless Integration

Trove ensures minimal effort needed from your technology team through seamless integration, making it easier for brands to expand into the resale market without the usual headaches. 

Comprehensive Support

From kickoff to full launch, Trove provides comprehensive support, including customer service training, marketing strategy support, and ongoing technical assistance. This ensures your resale program not only launches smoothly but continues to operate efficiently.

Trove Is Here To Help

Trove has the most experience in resale and brings insights from over a decade of operationalizing and managing profitable resale programs. Trove’s onboarding process is designed to be quick, easy, and resource-efficient, making it an ideal solution for SMBs looking to start a resale program. By managing the majority of the work and minimizing the operational burden on your team, Trove ensures a seamless transition into the resale market. 

Take the next step and schedule a resale program design session here.