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3 Ways Trove Recommerce Supports Holiday Returns for Brands
The holiday season is a busy time for brands, not just in sales, but also in handling the inevitable wave of returns that follow. In 2023, 17.6 percent ($247 billion) of online merchandise was returned – 7% higher than in-store items. All of this adds up to logistical headaches and excess inventory. However, with the right strategy in place, brands can re-capture value, build deeper customer relationships and ultimately, turn those returns into a growth opportunity.