2024 Year in Review
YEAR IN REVIEW
YEAR IN REVIEW
YEAR IN REVIEW
YEAR IN REVIEW
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YEAR IN REVIEW
YEAR IN REVIEW
YEAR IN REVIEW
YEAR IN REVIEW
Modularity & Scaling

Brands are driving growth by mixing, matching, and sequencing resale program modules.

Across 2024, a longer-term trend became clear: There is no single “default” approach to resale for your brand — but there is a simple bundle of program modules that can be matched to your performance goals. Today, brands maximize impact by:

  • Mixing and matching program components to align with their commercial and sustainability goals
  • Optimizing for speed-to-market, then turning on additional options, geographies, and customer experiences
  • Methodically testing and iterating their way to scale

We’ve built our programs — spanning stores, shopping sites, and recommerce operations — to cover every use-case in the industry. Pilot quickly, scale reliably, and lean into the program components that drive the most impact for your brand and customers.

Schedule a walkthrough to get our team’s recommendation on the optimal program mix for your business goals.

BRAND SNAPSHOT
Filson

In Spring 2024, a few months after launching their resale site, Filson turned on Trove’s mail-in trade-in component to begin re-engaging existing customers.

"Today is an exciting day at Filson. We just expanded our Filson Unfailing resale marketplace to accept customer trade-ins. Now you can trade in Filson gear you're not using for credit toward something you will.”

Zach Solomon,
Director of Ecommerce, Filson
BRAND SNAPSHOT
Carhartt

Carhartt kicked off its program with a resale site and a trade-in pilot that included six stores. Four months later they expanded to include trade-in both online and at every store nationwide.

“Carhartt's Resale Program's Been Good for the Planet—and Good at Luring New Shoppers, Too”

Adweek
Operations Anywhere

With Trove’s new Recommerce WMS, brands are bringing their resale operations closer to home.

In Spring 2024, we went live with the Trove Recommerce WMS, pushing the resale industry forward and unlocking more flexibility for brands. Deployable in any facility, ReWMS is a SaaS-based suite of applications covering end-to-end resale operations.

  • Run resale operations out of any brand or 3PL facility
  • Process and condition-grade used items quickly and objectively
  • Leverage Trove’s resale algorithms and rules engine to route every item to its ideal selling or disposition channel

Book a demo to see how our rules engine can accelerate your resale operations, whether in your facility or ours.

Trove & Recurate

Trove acquired Recurate, creating exciting new options for brands to launch and grow resale programs.

Upon acquiring Recurate in Summer 2024, we welcomed a new offering — peer-to-peer resale — to the platform, a new batch of trailblazing brands to the family, and a new wave of excellent, customer-focused co-workers to the Trove team.

The Resale Plugin

Our new plugin achieved an industry-first: merging used and new items on any ecommerce platform.

Debuted in Fall 2024, Trove’s Resale Plugin gives brands the power to quickly merchandise used and new items together, with no platform restrictions. Book a demo with our team to learn more, or see it in action on Patagonia.com!

Schedule a Demo
The Promotion Boom

Creative, cross-channel activations turned heads and delivered major results for our brands.

In 2024, resale marketing reached the heights of traditional retail marketing, with Trove’s brands delivering creative, high-visibility activations across every imaginable channel. Promotion approaches included:

  • Homepage Takeovers
  • Influencer Collaborations
  • Trade-In Bonuses
  • Black Friday Deals
  • Live In-Store Activations
  • Social Campaigns
  • Earth Day Tie-Ins
  • Google Shopping Ads
  • Video Campaigns
  • Contests

Download the Brand Resale Index to learn more about how brands are driving resale impact with promotions and other tactics.

Channel Expansion

More selling channels = more opportunities to reach and engage new customers.

With the addition of our new marketplace selling integration, Trove’s platform is now capable of supply-demand matching between more than ten supply sources and disposition channels.

For brands, that translates to more ways to tap into new customer segments and more levers to boost unit economics.

Site Performance Upgrades

Under the hood, new features and algorithms are boosting site conversion and program economics.

Flashy launches grab headlines, but it's often the background enhancements — performance upgrades, algorithm iterations — that quietly drive the most day-to-day impact for our brands.

Item Ranking
Upgrades
+30%
BOOST

Enhancements to our resale item ranking logic boosted site conversion by around 30% on average.

Active Pricing
Algorithm
+20%
BOOST

Trove's new active pricing system uses machine learning and supply-demand signals to boost GMV up to 20%.

Regulatory Momentum

New regulations are reshaping retail by prioritizing resale, repair, and recycling.

SB-707

Signed into law in Fall 2024, California’s groundbreaking SB-707 mandates more sustainable practices for fashion brands and prioritizes repair and reuse above recycling and responsible disposal. The law introduces eco-modulated fees and imposes penalties of up to $50k/day on non-complying brands.

There’s no time to waste: The first deadline – submitting plans to the state – is Winter 2025/26.

The Fashion Act

Although not yet passed into law, New York’s “Fashion Act” has achieved widespread industry support. The Act prioritizes resale and repair, among other sustainability-focused practices for apparel brands. If the Act becomes law, having a recommerce business could help brands reduce their regulatory burden by shifting volume to secondhand.

ESPR

The objective of the Ecodesign for Sustainable Products Regulation is to make sustainable products the norm on the EU market, avoiding the ‘take-make-use-dispose' model.

The new Regulation will extend the existing EU frameworks in two ways: first, to cover the broadest possible range of products; and second, where appropriate, to broaden the scope of the requirements with which products are to comply.

Schedule a conversation with our team to learn how Trove brands are getting ahead of the regulatory curve.

Looking Ahead

With a spate of new launches and features in the books, 2025 is shaping up to be our best year yet.

Looking Toward 2025

Read the Interview

Trove 2024 News Highlights